Training Database

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Litetouch Follow Up Procedure

Carrie Canger 01 Jun 2020 0 Views no comments Uncategorized

Litetouch Follow Up Procedure¬†   Overview   We very often get potential clients who venture to our website in search of a quote for replacing their Litetouch systems. Once they complete the request for a quote, it automatically emails the applicable parties (Clayton, Adam, etc) letting them know that a quote was drawn up and […]

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TV Mount Protocol

Carrie Canger 01 Jun 2020 0 Views no comments Uncategorized

PROCEDURE   TV Mount Protocol   Overview   Of course with every TV we sell, a TV mount comes included with our $500 flat rate installation fee. However, there are some rules.   Procedure   We never, ever offer full-motion mounts unless the client specifically requests one. The way we present this to clients, if […]

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Litetouch Repair Real Life Sample Conversation

Carrie Canger 19 May 2020 1 Views no comments Uncategorized

Litouch repair sample

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Building a Rack

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Build a Rack   Overview   A rack is a metal housing unit used to encompass the electrical components of a client’s build, such as the DVR. This is how to properly build one. Don’t be afraid to ask for help, as these can be trickier than they sound!   Procedure   Have the right […]

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Intercom Installation & Service

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Intercom Installation & Service   Overview   An intercom system is a two-way communication electronic device that contains circuitry for the purpose of transmitting and receiving audio and/or video transmissions. Intercoms are generally mounted permanently in buildings and vehicles. Intercoms can incorporate connections to public address loudspeaker systems, walkie talkies, telephones, and to other intercom […]

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Yamaha Receiver Installation and Service

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Yamaha Receiver Installation and Service   Overview   An audio/video receiver (AVR) is a consumer electronics component used in a home theater. Its purpose is to receive audio and video signals from a number of sources, and to process them to drive loudspeakers and displays such as a television, monitor or video projector.   Procedure […]

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Doorbird GPIO Testing

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Doorbird GPIO Testing   Overview   Doorbird is a doorbell intercom system. Clients receive a notification on their smartphone when the doorbell button is pressed. They can see their visitors, talk to them and open the door – from anywhere in the world – via smartphone and tablet. DoorBird stands for the combination of exclusive […]

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Internet Service Issues

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Internet Service   Overview   The Internet is an essential technological component of home automation. Almost everything we do relies on good internet connection.¬†   It is sometimes necessary to service the Internet when it fails. You may suspect Internet failure when the field is inexplicably weak in specific areas of the home that should […]

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Sonos Sound Installation & Service

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Sonos Sound Installation & Service   Overview   Sonos sound system is an essential technological component of home automation and is commonly installed by technicians.¬†   It is also sometimes necessary to service or replace a Sonos sound system when it fails – failure can occur due to power surges, lightning strikes, or simple failure […]

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Source Installation & Service

Carrie Canger 11 May 2020 0 Views no comments Uncategorized

Source Installation & Service   Overview   Sources are an essential technological component of home automation and are commonly installed by technicians. A source can be an Apple TV, Comcast box, DirecTV box, DVD player, Summit box, Roku box, Amazon TV, Game console, Hotwire box, etc.   It is also sometimes necessary to service or […]

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